Global Support Services
be one solutions’ Global Support Center offers the highest service quality for your company’s SAP Business One solution. We provide ongoing, accessible and up-to-date service to ensure optimal performance of SAP Business One and its related add-ons.
Our service includes:
Our service includes:
Post Go-Live Support
- Maintains and improves your SAP Business One application
- Supports developed SAP Add-Ons and local partner Add-Ons
- Monitors & maintains interfaces
- Release upgrades (Yearly basis)
- Develops and implements new functions
1st & 2nd Level Support
- Supports customer processes
- Handles issue management & resolution (salesforce.com)
- Provides dashboards and monthly reports
Continuous Improvement
- Optimizes implemented structures, applications and processes
- Creates new reports and layout designs
- Training for new key users
- Training for expert key users
be one solutions AG|Bahnhofstrasse 11 CH – 6300 Zug, Switzerland|
info@beonesolutions.com|Tel: +41 78 6869631



