Driving Efficiency and Transparency in Global Patient Care

CLIENT

Ottobock

INDUSTRY

Prosthetic & Orthotics solutions

LOCATION

Duderstadt, Germany

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Overview

Founded in 1919, Ottobock is a global leader in prosthetic and orthotic solutions, dedicated to enhancing mobility and quality of life. With over 400 Patient Care Centers worldwide, the company stands at the forefront of innovation and patient-centered care. To streamline operations and improve transparency across its global network, Ottobock partnered with Be One Solutions to deploy SAP Business One.

Challenges & Opportunities

As Ottobock expanded globally, fragmented processes from patient appointments to financial settlements operated independently across diverse regions, creating inefficiencies. Separate operational and financial data silos made reporting complex and limited real-time visibility across its global network. To overcome these challenges, Ottobock sought a unified solution to streamline operations and support continued global growth.

Why Us

To address its global challenges, Ottobock partnered with Be One Solutions, a trusted SAP global partner, to implement SAP Business One, a scalable, unified solution designed to connect operations anywhere in the world. The implementation streamlined processes from initial patient appointments to financial closings within a single platform, creating a seamless flow of information. By integrating SAP Business One with Microsoft Power BI, Ottobock gained insights and real-time visibility into performance, enabling more informed decision-making. It also ensured global scalability, supporting Ottobock’s continued expansion into diverse markets.

“The team at Be One Solutions listened to our needs and delivered quick, robust solutions that we are still successfully using today.” Jean-Yves Audran, COO and Patient Care Director France, Ottobock

Our Solution

We implemented SAP Business One with advanced finance, multicurrency and multilanguage functionality to unify Ottobock’s Patient Care operations worldwide. The system seamlessly integrated treatment, operational and financial processes into a single, centralized platform.

Benefits

Through its collaboration with Be One Solutions, Ottobock achieved new levels of transparency, efficiency, and scalability across its global operations. The SAP Business One implementation unified Patient Care Centers worldwide, streamlining processes and enabling data-driven decision-making through integrated reporting tools. With a single, scalable ERP solution, Ottobock is now equipped for sustainable growth and operational excellence.

“SAP Business One is outstanding because we have one solution that covers our entire Patient Care business—from initial treatment to financial closing.”

– Jean-Yves Audran, COO and Patient Care Director France, Ottobock

90%

PROCESS EFFICIENCY

Automation reduced manual data entry errors by 90%

40%

COMPLIANCE

Streamlined workflows cut audit preparation time by 40%

5

GLOBAL EXPANSION

Standardized rollouts enabled entry into 5 new markets without disruption.

What’s Next

Ottobock continues to lead the way in patient care innovation, driven by a vision to enhance mobility and transform lives through technology. With a solid foundation built on SAP Business One and the trusted partnership of Be One Solutions, a certified global SAP partner, Ottobock is well-positioned to redefine excellence in patient care for years to come.