Ottobock: A Success Story in Patient Care Management and Global Efficiency with be one solutions

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Global leader in prosthetic and orthotic solutions

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Focused on mobility and improving quality of life for over 100 years

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400+ Patient Care Centers worldwide

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Duderstadt, Germany

ABOUT OTTOBOCK

A Century of Excellence in Patient Care

Ottobock is a global pioneer in prosthetic and orthotic solutions, dedicated to improving mobility and quality of life since 1919. With over 400 Patient Care Centers worldwide, the company epitomizes innovation and patient-centered care.

Operating in nearly every country, Ottobock faced the challenge of managing complex global processes efficiently while maintaining the high standards that define its legacy.

Challenges and opportunities

Before Partnering Up with be one solutions

Ottobock’s expansive operations revealed key challenges that needed addressing:

  • Fragmented processes: Global workflows, from patient appointments to financial settlement, lacked integration.
  • Data silos: Operational and financial data existed in separate systems, complicating reporting and insights.
  • Scalability issues: Supporting a growing global network required a robust and unified solution.

The need for transparency and efficiency became a critical factor for Ottobock’s continued success.

Why SAP and be one solutions?

A Strategic Partnership for Global Efficiency

Ottobock partnered with be one solutions to implement SAP Business One, a solution chosen for its ability to:

  • Streamline processes: From initial appointments to financial closings within one platform.
  • Integrate systems: Offering unified insights through the combination of SAP Business One and Power BI.
  • Scale globally: Supporting Ottobock’s operations in diverse markets with consistent efficiency.

“The team at be one solutions listened to our needs and delivered quick, robust solutions that we are still successfully using today.”
– Jean-Yves Audran, COO and Patient Care Director France, Ottobock

Benefits

Transparency, Efficiency, and Scalability

The collaboration with be one solutions enabled Ottobock to:

  • Achieve greater transparency across global operations.
  • Enhance efficiency in managing its Patient Care Centers.
  • Make data-driven decisions with integrated reporting tools.
  • Prepare for long-term growth with a scalable and unified system.

“SAP Business One is outstanding because we have one solution that covers our entire Patient Care business—from initial treatment to financial closing.”
– Jean-Yves Audran, COO and Patient Care Director France, Ottobock

WHAT'S NEXT

Pioneering the Future of Patient Care

Ottobock continues to lead the way in patient care innovation. With the solid foundation provided by SAP Business One and the trusted partnership of be one solutions, Ottobock is well-equipped to redefine excellence in patient care for years to come.

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