Tier 1 ERP Software Rollout Strategy
One-Tier ERP solutions are built for multinational companies with multiple departments and global subsidiaries. Tier 1 ERPs are designed to service the needs of Fortune 1000 companies, with revenues are often measured in billions. These 1-tier ERPs are made for handling the complexity of large, multinational firms, for example, enabling multiple people to handle the same tasks. SAP ECC is an example of sophisticated ERP software. As part of that functionality, this system is highly complex to configure, requires a long time to implement and has a wealth of features which come with an initial high cost, as well as a high total cost of ownership (TCO). In comparison, a smaller company would be overwhelmed by the number of steps and the overall intricacy...
Tier 2 ERP Software Rollout Strategy
Two-tier ERP is a strategy adopted by large, multinational enterprises that use tier 1 ERP for core common processes at the corporate level and tier 2 ERP for subsidiaries of the company to address specific needs. This approach to ERP saves money because 2-Tier is less expensive and gives smaller locations more control, flexibility and agility in meeting their unique and local needs. In a two-tier ERP approach, such as SAP Business One, master data management requires careful attention to ensure that there is no duplication of data or inconsistency, the functionalities are comprehensive and intuitive, and the system allows a high range of customization and agility.
Listening to your subsidiaries' needs will help you define clearly what type of ERP system they need. Here are some of the goals and improvements multinational companies are looking for in a solution for their various branches:
- Cost efficiency
- Speed of implementation cycle
- Usability and trainability
- Transparency of processes and data
- Harmonization of processes and data
- Harmonization of reporting
- Integration between subsidiary to subsidiary, or subsidiary to HQ
- Improvement of organization (best practice approach)
Global Implementation, from Blueprint to Rollout
A core team, a bunch of great individuals that understand what they are doing – on your side and ours, will control the project. They are the spearheads and will run the local teams as an extended arm of the HQ in order to complete a successful rollout to the respective subsidiaries. The starting point is a “Template”, which is then implemented in the “Pilot” location, followed by a concrete workflow to ensure the next subsidiaries are onboarded wisely and well.
Our own, carefully designed, project methodology goes through 5 key phases, to ensure the best delivery of the solution.
First, we define the scope, gather all necessary needed information and essentially prepare to launch the project with your team. When ready, we kick it off, get deeper into the definition of your need, design your template and train your key-users. Once this analysis phase is done, we go into the construction of your scalable solution, before engaging in the acceptance test stage. This is a crucial step which guarantees everything works and all users have understood all aspects of the ERP system functionalities. Finally, we move into the go live stage, where we close all the doors and deliver not only the solution but a plan to ensure all goes well once we are done, and your team runs autonomously on the ERP software.
Post Go-Live Support
Of course, we don’t say “good bye” without ever looking back. Our expert support team takes over and is there to provide you with the best expertise, on-site or remote, via phone, email, skype, all the way to WhatsApp.
We operate 3 support hubs around the globe, and have a centralized case / ticket handling for maximum cost reduction.
After a global rollout SAP go live, our customers benefit from a 24/7 SAP services around the globe, in English, as well as over 15 local languages during office hours. For maximum control and full transparency of each customer’s open ticket and budget, we provide monthly support management review calls, monthly activity reports, dashboards and support budget analysis. Get in touch if you want to learn more about our world-spanning support offering!
Core Benefits of a Full-Blown and True Global Supplier
We are rolling out by ourselves, without any third parties involved. That means our own people, on our payroll – global, regional and local resources – are where you need them and when you need them. It is about providing “One Face to the Customer”. Here is what choosing a comprehensive and genuine global supplier means to our clients:
- We do the template with the core team
- We handle the pilot with the core team plus, local team involvement on-demand
- We manage rollouts by local teams with the core team controlling the main project management aspect
- Our local team is part of be one solutions, hence they know exactly our methodology
- We have no communication gap and misunderstanding as our entire team is bilingual, at the minimum
- No challenges on scheduling as our internal team is truly committed to the project
- We can guarantee an assignment of SAP Business One experts depending on your needs, as our team has 15 years of SAP implementation experience on average
- A clear escalation path, all internal at be one solutions
- One single point of contact for your head office as your global service partner
Why be one solutions for Your Global SAP Rollouts?
be one solutions is the perfect SAP global services partner for your business. Our operations are spread out worldwide to support a global rollout that covers all stages of SAP development - from template, pilot, development, all the way to 24/7 post-go live support. Our team of over 120 experts located in strategic positions across multiple countries has facilitated SAP rollouts in over 500 companies across 60 countries.
We are experienced in global rollouts, due to the world-spanning nature of our own company. be one solutions is a truly international entity. Our people work seamlessly across borders to provide resources for your rollout regardless of whether the scope is global, local or somewhere in between. Our team members speak multiple languages, which prevents any miscommunications or loss of information during the rollout. With our 24-hour post-go support available from anywhere in the world and in more than 15 languages, your SAP rollout using be one solutions is in good hands.
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